Policies

Here you can find the policies and procedures that help us deliver a quality service for all our customers.

Customer Charter

What we promise to delivery, and what we expect from our customers in return. Learn more

Accessibility

Providing Access for All is an essential part of what we do, and our mission as a centre, to offer leisure and fitness activities whatever your age, ability or experience.

For customers with disabilities with the requirement for an essential companion, we will provide free entry for your essential companion to the swimming pool, and free carer cards are also available to accompany memberships. Learn more

Swimming Pool Code of Conduct

Our rules enable all customers to have a good time - safely. Our staff endeavour to balance the need for an enjoyable experience against any possible risk that may be posed. Although this is extensive, it is not complete and is subject to additions being made at any time. Learn more

Swimming Pool Admissions Policy

A responsible person aged at least 16 years old (or parent) must accompany all children under the age of 8 into the swimming pool area. The responsible person must ensure they maintain a constant watch over the children for whom they are responsible. The responsible person must take particular care of those children who are weak or non-swimmers and must always follow the instructions of staff when directed. Learn more

Gym Etiquette

We want to ensure all our members and guests have the best gym experience possible, so make sure you check out our gym rules that we expect all our members and guests to abide by. Respect your gym, the equipment and the people training alongside you. Learn more

Environmental Policy

We are committed to the responsible management of energy and water. Learn more

Find us

Located just outside Rochdale town centre, we share a site with Gracie Fields Theatre and Oulder Hill Community School.

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Try us

Come and try out fitness suite, swimming pool, sauna & steam room and even take in a class, all on us!

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Join today

We have a number of great value membership options, we're confident you'll find the right one for you.

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