Job Advert: Receptionist

Our Receptionists are essential in creating an enjoyable and accessible service to our customers which exceeds their expectations. You will welcome customers, provide assistance and information ensuring a high level of customer care at all times. You will process all cash payments, bookings and new memberships.

The successful applicant must:

  • Have experience of working in a reception area
  • Have a confident and polite manner
  • Have an excellent telephone manner
  • Ability to communicate clearly with a wide range of people at all levels (orally and written)
  • Be able to work as part of a team as well as under own initiative
  • Have good IT skills
  • Excellent customer service skills
  • Strong organisational skills and ability to work to a deadline
  • Experience of cash handling and reconciling money
  • Be able to work unsupervised
  • Be able to work in a busy environment
  • Poses a pleasant and friendly personality
  • Have a flexible approach to work
  • 5 GCSE passes at grade C and above

It would be beneficial, but not essential to:

  • Hold a current 3 day First Aid at Work qualification
  • Experience working within a wet and dry leisure centre
  • RSA Typing
  • Hold relevant skills, in other leisure disciplines

Appointment is subject to satisfactory DBS clearance and references.

Rate of pay & shift patterns:

Hours: Contracted 37.5 hours p/week
Shift Pattern: 06:30 - 22:30, 5 days over 7 to include Public Holidays and Weekends on a 3 week rolling rota
Salary: £7.06-£7.83 per hour, subject to NLW

This role offers:

Free gym membership at Oulder Hill Leisure Complex.

Location & facilities:

Location: Oulder Hill Leisure Complex, Hudsons Walk, Rochdale, Lancs OL11 5EF
Facilities Swimming pools, fitness suite, sauna/steam rooms, sports facilities

How to apply:

Applications or CV's via post, dropped into reception in person or via email to

Applications are available via e-mail, CV's may be submitted.

Only successful applicants will be contacted.

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Located just outside Rochdale town centre, we share a site with Gracie Fields Theatre and Oulder Hill Community School.

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Come and try out fitness suite, swimming pool, sauna & steam room and even take in a class, all on us!

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